Android System Setting

a Upon arrival of your destination, insert your AIRSIM into the mobile phone (For Dual SIM phone users, please insert AIRSIM into SIM Slot 1 and set the data service to using SIM 1).

b Please switch on the Data Service and Data Roaming in your mobile phone (For Dual SIM phone users, if you have inserted 2 SIM cards, please check and confirm the data roaming function and data service are set on AIRSIM SIM card). Please wait for about 3 minutes, AIRSIM will search for network automatically. While setting up, some popup message may appear. Please click OK to proceed to next step.

Android: Settings > Mobile Networks > Data Roaming (ON)



c After 3 minutes, the setup should be completed. The phone should display the mobile signal with Carrier Name and 3G or LTE symbol. You can now use the internet service. If you still unable to, please restart the mobile phone.
d APN will be set automatically in most Asia countries. If you are unable to access the internet, please check if the APN is set correctly. Manual APN setup may be required in some destinations such as Europe, please refer to our APN & Carrier list and the setting up procedures at the following.
e If the connection failed, it may be due to the poor mobile coverage at the current location, please restart the mobile phone at other location.
f When you travel across the border to another country, you may need to restart the mobile phone twice.
g Some mobile phone models are unable to search and select the network automatically, you may need to select the Carrier network manually, please refer to our APN & Carrier list and the setting up procedures at the following.
h If you are still unable to use the data service or connect to the 4G network (where applicable), please restart the mobile phone.
i When switching to other SIM card from AIRSIM, please remember to turn off data roaming function to avoid unnecessary roaming charges.




APN Setup

Please follow the steps at the following to check if the APN is set up correctly. Some countries may require APN to be set up manually. Please refer to the follow steps.


Step 1:Settings > Wireless and Network > More



Step 2:Cellular (Mobile) Network > Turn on Data Roaming > Access Point Names (APN)



Step 3:At top right corner (or bottom right) press “+” to add new APN



Step 4:For example if you are in Japan or Korea, the APN should be 3gnet. If you are in Europe, the APN should be globaldata. Please enter the corresponding APN according to the list.
Europe - Fill in NAME: globaldata > Fill in APN: globaldata > Leave others blank
Most Asia Countries - Fill in NAME: 3gnet > Fill in APN: 3gnet > Leave others blank



Step 5: At top right corner (or bottom right) > Save
Step 6:Return to previous page > Select the APN just saved >Return to the previous page > Keep Data Roaming turning on > Finished





Network Operators / Carrier Selection

If your Smartphone is unable to search and select the network automatically, you may need to select the Carrier network manually, please refer to the following steps.


Step 1:Settings > Wireless and Network > More > Choose Cellular (Mobile) Network



Step 2: Turn on Data Roaming > Choose Network Operators & Step 3:Select Network Operator / Carrier according to the list